All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. To ensure same-day processing, orders must be placed by 20:00 Eastern Standard Time (EST). Orders submitted after this deadline will be processed the following business day. You will receive a notification when your order has shipped. 

US Shipping 

We offer free shipping to all locations within the US. Shipping takes between 5-14 business days. 

International Shipping 

Currently, we only ship within the United States and do not offer international shipping. 

Returns 

You have a 30-day window from the date you receive your item to consider a return. Keep your proof of purchase handy as it's necessary for facilitating your return.To initiate a return, please reach out to us at soothy.info@gmail.com. If your return is accepted, we will provide you with a return shipping label and instructions regarding how to send back your package. Items returned to us without a prior return request may not qualify for a refund.For more information about the return process, please click